Toll Management Methodology

Our unique approach is based on our belief that each plaza has its own set of issues that might appear similar but have plaza specific solutions. The aim is thus to understand the local phenomenon and arrive at a plaza specific solution based on a firm and determined approach, legal provisions and optimizing solutions aptly depicted in the following diagram:-

Understand Area and Demographic Profiling
Study Current Challenges
Risk Stratification

Program Management
Resource Mobilization
Localization-Build Relationships

Program Monitoring and Control Continuous Optimization

  • Pilferage: Eliminate internal and external pilferages through continuous monitoring and multi-tiered checks.
  • Exemption: Limit exemptions to gazette notification through intelligence and strict surveillance.
  • Detouring: Proactive patrolling to eliminate any de-touring of traffic and enforce CA provisions.
  • Local interference: Thorough check to eliminate any misuse of daily / monthly passes.
  • Waiting Time: Minimize waiting time during peak hours through efficient planning and trained staff.
  • Accident Management: Preventive measures to reduce accidents at booths / lanes for smooth traffic flow.
  • Traffic Management: Proactive patrolling and guidance to manage traffic throughout the day.
  • Local people: Leverage local area information to eradicate any unscrupulous practice.
  • Police: Utilize police support in dealing with undesirable incidences.
  • Partnership Approach: Leading to a win-win situation for the client and vendor.
  • Aligned Interests: Work with the Client as a partner and suggest and implement steps to achieve goals.
  • Audit Team: Rely on continuous hourly / daily/ weekly exclusive audits to avoid any surprises.
  • State of art MIS and reporting system to aid business decision making.

© 2018 Bheema Tolling & Traffic Solutions