Our Philosophy

Bheema follows a unique philosophy based on identifying a project's centre of gravity and critical points/issues. We have a dynamic people centric approach based on intricate knowledge of task and responsibilities, processes & integrity at all costs.

  • The Center of Gravity is the booths and lanes at any toll plaza.
  • Critical point is the revenue collection by the toll collector.
  • All efforts are directed to ensure maximum revenue collection, smooth operationsand uninterrupted movement of traffic at the plaza. Any interference has to be attended immediately.
  • All appointments including the Senior leader and Group leader must focus at CG & CP at all times.
  • Reliance on captive employee pool of 500 plus personnel from rural background. We judiciously hire people through internal references only.
  • Certain representation from local population to ensure local liaison and support.
  • Empower front end staff to deliver with utmost dedication and commitment.
  • An unbiased and transparent reward system for result oriented encouragement.
  • Formalized extensive training through well patterned block and detailed syllabi.
  • Training and counseling to meet day to day challenges.
  • Extensive intricate know-how of Indian traffic problems, challenges, and local pressures having operated at Shahjahanpur, Manoharpur, Daulatpur and Samakhiali Toll Plazas.
  • Gather repository of past incidences and train each staff in dealing with it.
  • Engage few local employees to get insight in local environment and problem solving.
  • Use technology to streamline processes, identify loopholes and plug them.
  • Our personnel can undertake any operational requirement for smooth plaza operations including overloading system and processes, RFID readers including hand-held etc.
  • Detailed - meticulously planned processes with systemic functioning and built-in preventive checks and balances.
  • Process honed and perfected with experience of over nine years in operation.
  • An exclusive and independent audit team for financial accuracy and performance evaluation.
  • Constant monitoring of processes and personnel with inbuilt checks and balances to ensure no pilferages.
  • Captive manpower resource and swift punitive action to ensure highest integrity.
  • Integrity is in our DNA and honoured by our entire staff.
  • Multiple checks and balances in place along with audit team and offsite surveillance.
  • Zero tolerance for any deviation or unscrupulous practices.

© 2018 Bheema Tolling & Traffic Solutions